The Wanderlust Group

Location: Cambridge, MA, Newport, RI and Remote within the U.S.

Hi! We’re The Wanderlust Group an outdoor technology company comprised of Dockwa, and, two-sided marketplaces that connect adventurers to destinations. Put simply, we believe the world would be a better place if people were able to spend more time outdoors connected to nature and each other. We build technology to make those experiences more accessible, affordable and enjoyable for all backgrounds.

At The Wanderlust Group, you’ll be an integral part of a small team, able to make an immediate impact and work alongside some of the most talented and dynamic people anywhere. We believe that a great culture enables great teams to do incredible things.

A Product Manager at TWG will be responsible for charting the path of one of our product lines; Dockwa, Campouts,, MarinaX. They will primarily work to define the problems, and challenges our customers face. Working with engineering and other leaders in the company to establish priorities for our platform based products. They will work closely with engineering and design to iteratively turn those priority opportunities into products users on both sides of our marketplace platforms use and love.

Day-to-day summary:

  • Deeply understand the problems surfaced by our customers directly and through our frontline organizations such as customer support, customer success, sales and marketing.
  • Ability to continuously solve for the marketplace dynamics that make our products excel above and beyond the standard software products we displace.
  • Be the leading expert in our customers' businesses and needs.
  • Assist design in transforming problem statements into actionable software concepts.
  • Provide support to engineering as they build solutions based on the problems and design concepts.
  • Communicate and educate product changes to the company at large to ensure smooth and continuous improvement processes.
  • Lead product development priority discussions based on customer knowledge.
  • Facilitate research and testing of product concepts, MVPs and prototypes.
  • Quantify the impact of product improvements.

Ideal candidate description:

  • Thrives in an iterative environment that favors small continuous improvement of grand design execution.
  • Favors simple, small solutions over complex and complete solutions.
  • Comfortable with an often ambiguous and fast paced start-up environment.
  • Capable of understanding customer psychology, motivations and needs.
  • Willing to test alternatives and comfortable with imperfect solutions.
  • Enjoys engaging and learning from customers directly whenever possible.
  • Seeks to quantify insights with data whenever possible.
  • Possesses a strong understanding of marketplace dynamics.
  • Past experience with B2B2C platforms a major plus
  • Past experience in POS software and/or payments and billing a plus
  • Past experience with financial reporting and accounting tools a plus
  • All experience levels entertained, title commensurate with experience

Working at Wanderlust
The Wanderlust Group is a unique company. A hybrid B2B and B2C business, we connect boaters to marinas and campers to campgrounds. Because we believe in the value of putting screens down and getting outside, the entire company practices offline Mondays. Spend your Mondays hiking, thinking, reading, sailing. It doesn’t matter as long as you’re not emailing or in meetings. We also care a lot about the marinas and campgrounds we serve. They are often small businesses playing an important role in the local economy around them. That dedication carries through our work. Finally, because we are wanderers at heart, this position is open to remote candidates.